Privacy Policy

Last updated: July 2026

Brawdy Automotive Services (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This policy explains what information we collect, how we use it, and your rights in relation to it.

Who We Are

Brawdy Automotive Services is a family-run garage based at Unit 14, St David's House, Brawdy Business Park, Haverfordwest, SA62 6NP. You can contact us at brawdyautoservices1@outlook.com or by calling 07805 397285.

What Information We Collect

We only collect personal information in the following circumstances:

Enquiry form submissions — when you contact us via our website form, we collect your name, phone number, email address, the service you are enquiring about, and any message you provide.
Website usage data — we use Google Analytics to collect anonymised information about how visitors use our website, such as pages visited, time spent on site, and general location (country/region level). This data does not identify you personally.

How We Use Your Information

Information submitted via our enquiry form is used solely to respond to your enquiry and, where relevant, to arrange or discuss vehicle servicing or repairs. We do not use your contact details for marketing purposes without your explicit consent, and we do not share your personal data with any third parties except where required by law.

Google Analytics data is used to help us understand how our website is being used so we can improve it. This data is aggregated and anonymous.

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to collect information about your use of the website. The information generated by the cookie (including your IP address, which is anonymised) is transmitted to and stored by Google on servers in the United States.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on or by adjusting your cookie preferences.

Cookies

We use a small number of cookies on this website:

Google Analytics cookies — used to collect anonymised usage data as described above.
Session cookie — a temporary cookie used to remember your cookie consent preference. This expires when you close your browser.

You can control and delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of some parts of the website.

Data Retention

Enquiry form submissions are retained only for as long as is necessary to respond to your enquiry and for a reasonable period thereafter for business record-keeping purposes. We do not retain personal data longer than is necessary.

Your Rights

Under UK data protection law (UK GDPR), you have the right to:

Request access to the personal data we hold about you
Request correction of any inaccurate data
Request deletion of your personal data
Object to or restrict how we process your data
Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at brawdyautoservices1@outlook.com. We will respond within one month.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites and encourage you to read their privacy policies.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date at the top.

Contact & Complaints

If you have any questions about this privacy policy or how we handle your data, please contact us at brawdyautoservices1@outlook.com.

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk.